Terms and conditions

1. About these terms

These terms govern access to and use of this website, which is operated by GENETRIX SYSTEMS LTD (“GENETRIX”, “we”, “us” or “our”). Contact address: Sofia City, Hipodruma Residential Complex, bl. 105, ent. A, fl. 2, ap. 5. Contact email: genetrix.systems.office@gmail.com.

By using the website, you agree to these terms. If you do not agree, do not use the site. These terms cover website use only. They do not replace a separate written agreement for engineering, construction, software, consulting, supply, installation, maintenance or other services.

2. Website information is general

The website describes GENETRIX SYSTEMS LTD and its areas of activity for general information. Content is not an offer, quotation, tender, technical specification, design instruction, safety assessment, professional recommendation or guarantee of project suitability. Do not make engineering, electrical, energy, cybersecurity, construction, procurement or operational decisions solely on the basis of website content.

Project scope, deliverables, specifications, timing, fees, responsibilities, warranties and acceptance criteria arise only when agreed in a separate written contract signed or otherwise accepted by the relevant parties. If website content conflicts with a signed project agreement, that agreement governs the project to the extent stated in it.

3. Permitted use

You may view and use the website for lawful informational and business purposes. You must not misuse the site, attempt unauthorised access, interfere with its operation, introduce malicious code, probe or scan systems without permission, evade security controls, submit unlawful or misleading material, infringe another person’s rights, or use automated means in a way that imposes unreasonable load.

We may take proportionate steps to protect the website and users, including limiting or blocking access where we reasonably believe these terms or applicable law have been breached.

4. Intellectual property

Unless a page states otherwise, the website’s original text, visual design, GENETRIX name and logo, graphics and other materials are owned by GENETRIX SYSTEMS LTD or used under licence. All rights are reserved. You may view, print or temporarily download reasonable portions for your own internal, non-commercial evaluation, provided you do not remove notices or alter the material.

You may not reproduce, republish, distribute, commercially exploit, adapt, frame, or create derivative works from website materials without prior written permission, except where applicable law allows. Third-party names, marks, images, fonts and linked resources remain the property of their respective owners and may be subject to separate licence terms.

5. Enquiries and submissions

Sending a message through a website contact feature does not create a client, supplier, agency, partnership or confidential relationship and does not oblige either party to enter a contract. Do not submit trade secrets, access credentials, sensitive personal data or materials you are not authorised to share. Any personal information is handled as described in the Privacy Policy.

The website contact form opens a prefilled message in your device’s email application addressed to genetrix.systems.office@gmail.com. The form does not transmit a message until you choose to send it from that application. You may also contact the company directly by email or telephone at +359 884 583 784.

6. Accuracy, availability and changes

We aim to keep the website useful and current, but information may be incomplete, contain errors or become outdated. We may correct, update, suspend or remove content or functionality at any time. We do not promise uninterrupted, error-free or secure availability, and we may carry out maintenance or change the website without notice where reasonably necessary.

7. External websites and services

The website may link to third-party websites or load resources from external providers. Links and resources are provided for convenience or presentation only. GENETRIX SYSTEMS LTD does not control and is not responsible for third-party content, availability, privacy practices, security or terms. Visiting a third-party site is at your discretion and subject to that provider’s terms and notices.

8. No warranties; liability

To the maximum extent permitted by applicable law, the website and its general information are provided “as is” and “as available”, without warranties that cannot lawfully be excluded. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where such exclusion is prohibited.

Subject to those mandatory rights, GENETRIX SYSTEMS LTD is not responsible for indirect or consequential losses, loss of profit, business opportunity, anticipated savings, data or goodwill arising from use of or inability to use this informational website. This section does not limit rights or remedies under a separate signed services or supply contract, which are governed by that contract.

9. Privacy and cookies

Use of personal information is described in the Privacy Policy. The website may load third-party fonts or image resources, and its final hosting or form configuration may affect technical data processing. You are responsible for reviewing the privacy notice and any relevant third-party terms when following external links.

10. Changes to these terms

We may revise these terms when the website or our requirements change. The version published on this page applies from its stated effective date. If a change is material, we will take reasonable steps to draw it to visitors’ attention. Continued use after an updated version takes effect indicates acceptance to the extent permitted by law.

11. Governing law and disputes

These terms are subject to applicable law. Any dispute concerning website use will be handled by a court with jurisdiction under the applicable rules, subject to any mandatory consumer-protection rules or other non-excludable rights that apply to you.

12. General

If any provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure or delay in exercising a right is not a waiver of that right. These website terms, together with the Privacy Policy and any notices linked here, form the terms governing use of this website; they do not form a services contract. The authentic language of this notice is English unless we expressly state otherwise.

13. Contact

Questions about these terms may be sent to genetrix.systems.office@gmail.com or by post to Sofia City, Hipodruma Residential Complex, bl. 105, ent. A, fl. 2, ap. 5, or by telephone at +359 884 583 784. Please include “Website terms” in your message.